So here
we go again. I feel like all I’ve been doing lately is complaining about Noble
Romance. Not that I don’t have good reason, as has been outlined many times in
previous posts. This time, though, things are a bit difference.
You
see, about a month ago, Jean Gombart, the CEO of Noble Romance Publishing
finally responded to me. TEN months after my first communication to him
outlining my contract breaches, which included non-payment of back-owed
royalties on both titles. But that wasn’t what spurred him to respond.
What prompted
him to finally respond to me was the fact that he sent my royalty statements
for May to someone else. He actually sent personal financial information that
was for my eyes only to someone else. The carelessness of this action raised
some very troubling concerns. Noble plays fast and loose with authors’ personal
information. I have very real concerns that my personal identifying information
is not being secured properly, leaving me vulnerable to some very real threats,
such as identity theft.
In any
case, once he responded, I immediately shot back that he had yet to address any
of my breaches and other concerns. Do you know what he had the balls to respond
with? That they researched my claim of owed royalties and found nothing. Yet,
somehow, he never felt the need to tell me this. If he had, which I pointed out
to him, he would have known the facts he had were incorrect, and this I place
squarely on Jill Noble’s shoulders. All of the communications Jill and I had
regarding the owed royalties was in Jill’s possession, and she never turned
over any of her records to Noble Management when she flew the coop. However, I
am a pack-rat and I save EVERYTHING. I pulled out all of the royalty
statements, the email trails and all the proof I had that I was never paid.
I got
another email, one I was not supposed to see. Gombart sent the email to his
accounting staff to research and made the comment that if I was right, he’d
have no choice but to return my rights. I knew I was right. However, in typical
Noble fashion, they looked up one title and not the other and dared to tell me
they’d give me the rights back to that one title only.
I don’t
think so.
Needless
to say, I once again provided him my proof that BOTH titles were owed
royalties, and that all I would accept was the rights to both books back. Lo
and behold, he admitted I was right. Here is the email trail where he admits I
am correct and that he will return my rights:
From: Jean Gombart [mailto:jgombart@nobleromance.com]
Sent: Thursday, June 13, 2013 4:06 PM
To: Gianna Simone
Cc: renata@nobleromance.com; mary harris
Subject: RE: Status Update
Sent: Thursday, June 13, 2013 4:06 PM
To: Gianna Simone
Cc: renata@nobleromance.com; mary harris
Subject: RE: Status Update
Dear Gianna,
Renata did process all the # for In the Devil’s Arms also
comparing your revenues against your advance and you are absolutely right. Faith
in June 2011 did a mistake.
After reviewing all your accounts, we now show that we
are owing you $10.40 royalties for “ Healing the Mage” and we are owing you
$11.33 for “ In the Devil’s Arms”
Would you like to receive these amounts by PayPal or with
a check to your attention.
We are very sorry for you to have to wait such a long
time.
Please do accept our most sincere apologies.
Best Regards,
Jean Marc Philippe Gombart
CEO
Noble Romance Publishing
PO Box 467423
Atlanta, GA 31146
CEO
Noble Romance Publishing
PO Box 467423
Atlanta, GA 31146
From: Gianna Simone [mailto:giannasimone@optonline.net]
Sent: Thursday, June 13, 2013 5:16 PM
To: 'Jean Gombart'
Cc: renata@nobleromance.com; 'mary harris'
Subject: RE: Status Update
Sent: Thursday, June 13, 2013 5:16 PM
To: 'Jean Gombart'
Cc: renata@nobleromance.com; 'mary harris'
Subject: RE: Status Update
Thank you for your prompt response.
I do not want any payments or adjustments – I only want
the rights to both titles reverted to me ASAP, a letter stating that the rights
have been reverted and both titles removed from all sites where it is currently
being sold. I believe I mentioned June 25 would provide ample time for that to
be completed, though sooner is better.
Gianna Simone
From: Jean Gombart [mailto:jgombart@nobleromance.com]
Sent: Thursday, June 13, 2013 5:22 PM
To: Gianna Simone
Cc: renata@nobleromance.com; mary harris
Subject: RE: Status Update
Sent: Thursday, June 13, 2013 5:22 PM
To: Gianna Simone
Cc: renata@nobleromance.com; mary harris
Subject: RE: Status Update
Dear
Gianna,
Thank
you for your answer.
We
will pay you anyway because this is contractually our obligation.
We
will soon be sending you the paperwork for your release for both titles.
Best
Regards,
Jean Marc Philippe Gombart
CEO
Noble Romance Publishing
PO Box 467423
Atlanta, GA 31146
(e) jgombart@nobleromance.com
CEO
Noble Romance Publishing
PO Box 467423
Atlanta, GA 31146
(e) jgombart@nobleromance.com
I love
how he blames this on the woman who handled the royalties. Technically, it wasn’t
her fault, she was never provided the information to make the adjustments
(thanks again Jill Noble), and she left the company, no doubt because of all of
this BS. But if he had bothered to respond to me last summer, he would have known
right away, and he could have locked me into those contracts for their
duration. Instead, he ignored me, and now he has to pay the consequences. I
also love how he decided NOW he’s contractually obligated. What, he wasn’t
bound by the contracts until I pointed out his error in sending my personal
information to someone else? That’s not how business is done.
I gave
Mr. Gombart until June 25 to provide my reversion of rights letters. Needless
to say, I didn’t get them despite my repeated requests for updates. Since he once
again refuses to respond to me, I began the process of advising vendors of DMCA
copyright infringement, and I included both his email and my termination of
contract letter from November of 2012. Almost every vendor complied without
hesitation and removed my titles from their sites. I am still waiting to hear
from Amazon and Barnes & Noble. I realize they are slow with this sort of
thing, so I anticipated they would take longer. However, I was advised to contact
Ingram, as they supply many of the sites.
I
contacted Ingram and they responded informing me they had to confirm with Noble first.
Do you know what he did? He told them I am still under contract to them. So now
it has been proven beyond any doubt whatsoever that Jean Gombart is NOT a man
of his word. For someone who claims to be a Sorbonne-educated businessman, I
find him to be unethical, unprofessional, arrogant and ridiculously stubborn. He
has agreed to return my rights, yet continues to once again ignore me and
pretend he made no such agreement. I have it in writing though. He cannot squirm
out of this, even if he continues to drag his feet. In the corporate world,
that email agreement is binding. He can stall and bury his head on the sand all
he wants, he put it in writing that he would give me my rights back. Whatever
games he tries to play, he cannot weasel out of the fact that he made a binding
agreement, and put it in writing. That he refuses to once again uphold his end
of the agreement only reveals his lack of morals and inability to speak the
truth.
I urge
any authors out there to avoid dealing with Noble in any way. You will only set
yourself up for aggravation and lord only knows what else, not to mention, you
could find yourself a victim of identity theft because they will not safeguard
your information.
I really, genuinely wish I could say I'm surprised, but this seems to be the typical pattern of behavior with Noble these days. I'm so sorry you and all the other authors who have legitimate grievances with Noble are having to jump through hoops to make them honor their contracts. Unfortunately for them, the more dirt they pull, the worse it looks for them in the publishing arena.
ReplyDeleteKeep the faith, Gianna. Sooner or later, this whole situation is going to shake itself out in our favor. It's just a shame they seem so determined to ignore what's right in front of them, to their own detriment.
Thanks J.S. I thought he might actually be a man and honor his word. I gave him the benefit of the doubt, big mistake on my part. But he can't win this one. I have so much damn proof to bury him and it looks like I'm going to have to force him in whatever way possible.
DeleteYou are right - the more this continues, the more it will only hurt Noble.